Navigate - Airport Navigation

Create a solution to help young, inexperienced travelers/students navigate foreign airports easily and stress-free. The focus should be on providing clear, accessible guidance to overcome language barriers and unfamiliar procedures, ensuring they confidently reach their destinations.

Create a solution to help young, inexperienced travelers/students navigate foreign airports easily and stress-free. The focus should be on providing clear, accessible guidance to overcome language barriers and unfamiliar procedures, ensuring they confidently reach their destinations.

Timeline

January - May 2024 | 𖡡 Atlanta, Georgia

Role

UI/UX Designer, Brand Designer

Tools

Tools

Figma, Adobe Photoshop, After Effects,
Premiere Pro

Figma, Adobe Photoshop, After Effects,
Premiere Pro

How can we help young, new travelers navigate foreign airports easier, to ensure they reach their destination without stress?

How can we help young, new travelers navigate foreign airports easier,
to ensure they reach their destination without stress?

How can we help young, new travelers navigate foreign airports easier,
to ensure they reach their destination without stress?

User Research

International travel is becoming increasingly common, not only among college students studying abroad but also among the general American population.

in 2023

After conducting 5+ interviews with young, inexperienced travelers, I identified a common series of steps taken by many of the interviewees. These steps are outlined below using two key artifacts.

User Journey Map

Young travelers navigating a foreign airport

Young travelers navigating a foreign airport

Personas

Or some boarding passes

Key Findings:

What is going through their minds while
going on these trips?

What is going through their minds
while going on these trips?

  • Arrival preparations are overlooked during the early packing stage.

  • Arrival preparations are overlooked during the early packing stage.

  • Monkey-See, Monkey-Do attitude once arriving.

  • Monkey-See, Monkey-Do attitude once arriving.

  • Unawareness and limited time in foreign airport.

  • Unawareness and limited time in foreign airport.

Low-Fidelity

The exploration and initial wireframe ideation for the UI began here, focusing on blocking out areas for ticket information and incorporating search bars for upcoming trips and airport destinations. Initial splash screens are also shown.

Mid-Fidelity

Changes in UI

Highlighting a portion of the UI refinement process, incorporating changes based on user testing feedback and guidance from a mentor with industry experience in UI/UX design.

This design presents the initial UI, displaying the user's ticket and their airport destination. However, there is no indication of a page control component (slider).

This design presents the initial UI, displaying the user's ticket and their airport destination. However, there is no indication of a page control component (slider).

This next UI provides a clearer distinction between the arrival and destination airports. However, the color scheme and ticket design have not yet been updated.

This next UI provides a clearer distinction between the arrival and destination airports. However, the color scheme and ticket design have not yet been updated.

Branding

Upcoming Trip

The first ticket shown displays the users
next trip. Meant to resemble that of the
mobile airline ticket.

The first ticket shown displays the users next trip. Meant to resemble that of the mobile airline ticket.

Airports Near Me

When swiping to the next screen, the app
displays nearby airports, showing the
address, distance, and current crowd levels.

When swiping to the next screen, the app displays nearby airports, showing the address, distance, and current crowd levels.

Process

When you click on your ticket, you can explore both the airport you're departing from and the one you're arriving at. You can search for destinations and routes, making it easier to plan and navigate when you get there.

When you click on your ticket, you can explore both the airport you're departing from and the one you're arriving at. You can search for destinations and routes, making it easier to plan and navigate when you get there.

Save for later!

You can save your routes to view offline after
landing, ensuring you can easily find your Uber,
flight, train etc. even without Wi-Fi, reducing stress.

You can save your routes to view offline after landing, ensuring you can easily find your Uber, flight, train etc. even without Wi-Fi, reducing stress.

Commercial Break

Final Screens

Navigate - 2024

Consolo